General Terms and Conditions

1. Signature of contract

Your initial booking request is without obligation. The booking will only become binding once we receive your firm reservation. You will immediately receive an e-mail confirmation from us as soon as you have made your booking definite.

2. Payment of the rental price

In our confirmation e-mail, we will be asking you to pay a deposit (the same amount for each apartment) payable by transfer within 5 days to a German bank account. The balance will be payable in cash on the day of your arrival.

Please note: credit cards and cheques cannot be accepted! If the deposit is not paid into our account in time, we reserve the right to cancel the rental contract, i.e. your account will be charged with the applicable cancellation fees (see point 3 below).

3. Cancellation

Any cancellation must be notified in writing or by e-mail. The following cancellation charges apply:

   -
up to 6 months before arrival date:
10%
  -
up to 3 months before arrival date:
20%
  -
up to 2 months before arrival date:
50%
  -
up to 1 month before arrival date:
70%
  - up to 2 weeks before arrival date:
80%
  - up to 1 week before arrival date:
90%
  - As from 6 days before arrival date:
100%

Taking out a travel insurance covering possible cancellation charges is highly recommended.